Legal
Terms of Service
Effective date: January 2026
1. Program description
Chekra provides scheduling, CRM automation, and messaging services that allow users to:
- Book appointments
- Receive confirmations and reminders
- Receive service-related updates
- Communicate regarding scheduled services
Message frequency varies based on user interaction and booking activity.
2. SMS messaging terms & compliance
By providing your phone number and explicitly opting in via Chekra forms, you consent to receive SMS communications related to:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Service notifications
Message and data rates may apply.
Consent is not a condition of purchase.
3. Cancellation instructions
You may cancel SMS services at any time by replying:
- STOP
After sending STOP, you will receive confirmation and no further messages.
To rejoin, you must submit a new opt-in form.
4. Support information
For assistance, reply:
- HELP
Or contact:
5. Carrier liability
Carriers are not liable for delayed or undelivered messages.
6. Age restriction
You must be at least 18 years old to participate in Chekra’s messaging program.
7. Website use & acceptance
By accessing Chekra services, you agree to these Terms and the Privacy Policy.
If you do not agree, please do not use our services.
8. Payments, refunds & disputes
Paid services are further governed by the separate written agreement (Statement of Work and, where one has been signed, a Service Agreement) for your engagement. The terms below apply regardless of whether that agreement has been signed yet.
Payment is due on receipt unless your invoice or Statement of Work states otherwise.
Once work begins, charges are non-refundable. Work begins when your account has been provisioned or Chekra has started any deliverable in your Statement of Work, whichever comes first.
Proof that a service was delivered is your account activity, not a shipping record. Chekra keeps login records, access logs, and the IP address of each login tied to your account, and treats that record as proof of delivery in any billing dispute.
You agree not to file a chargeback for a charge covered by these terms. Contact ops@chekra.com first to resolve any billing dispute directly. If a chargeback is filed anyway, Chekra will contest it using the account access and login records above as evidence the service was delivered and used.
Any refund or credit beyond what's stated here is governed by the guarantee written into your Statement of Work, where one applies.
9. Intellectual property
All content, branding, systems, software, and materials provided by Chekra are the exclusive property of Chekra and may not be copied, reproduced, or distributed without written permission.
10. Limitation of liability
To the maximum extent permitted by law, Chekra shall not be liable for indirect, incidental, special, or consequential damages arising from use of its services.
11. Governing law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas.
12. Changes to these terms
We may update these Terms from time to time. Continued use of Chekra services constitutes acceptance of updated Terms.