New-inquiry follow-up
Web and social inquiries are answered in seconds and nurtured until they book — so paid traffic actually turns into consults.
Chekra for med spas
Reactivating a past guest costs a fraction of finding a new one — yet most med spas never do it consistently. Chekra brings dormant patients back, fills last-minute openings, and keeps your regulars on schedule, all in your voice and on your brand.
The commodity — the tools anyone can buy
One Tuesday evening of inbound. The only difference is whether anything on the other end picks it up.
What we automate for med spas
Six plays, one system. Hover any card — the animation is the play, running.
The panels below are an illustrative interface with sample data — they show how the system presents work, not results any customer obtained.
Web and social inquiries are answered in seconds and nurtured until they book — so paid traffic actually turns into consults.
A call your front desk can’t catch becomes a warm text in seconds — so a busy day never costs you a booking.
Every guest is gently guided toward their next appointment or membership, so retention stops depending on who remembers to follow up.
Lapsed patients get a warm, on-brand message with a genuine reason to come back and a one-tap way to rebook — no cold, salesy blasts.
Confirmations and reminders protect your calendar and recover the revenue that empty chairs would otherwise erase.
The ask goes out at the right moment in the visit cycle — not days later, when the moment has passed.
After a great visit, happy patients are invited to leave a review or refer a friend — compounding the reputation that fills your funnel.
How it works
No off-the-shelf funnel. We map where retention and rebookings leak revenue, build the automation around your treatments, calendar, and brand voice, then keep it tuned.
A 30-minute call to find exactly where retention and rebookings are leaking out of your practice today.
A plan scoped to your treatments, calendar, and brand voice — back within 48 hours.
We wire reactivation, rebooking, and reminders around how you already work — a ~5-week build.
Dormant guests come back, empty slots fill, and regulars stay on schedule — quietly, in your voice.
The numbers
Re-engaging a past guest (~$12) against the cost of winning a brand-new one (~$312) — the core economics of the reactivation play.
Versus ~$312 to acquire a brand-new one — reactivation is where the margin already lives.
So paid traffic actually turns into consults instead of going cold in a busy inbox.
Figures reflect real Chekra engagements and the unit economics behind each play. Client names are withheld and individual results vary — illustrative, not guarantees.
Book a 30-minute call. We’ll pinpoint where your retention and rebookings are leaking revenue and tell you exactly what we’d build to recover it.
Book a 30-minute call →30-minute call · no obligation · straight answers